Coilworks
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Frequently asked

Are Coilworks products electrical?+

No. Every item is a passive cable-management or storage part — clips, channels, sleeves, trays, straps, labels and risers. Nothing carries power, contains a battery, or modifies a circuit. Products must not be used to hold, insulate or alter live wiring; electrical work must be done by a registered electrician.

Will the adhesive damage my walls or desk?+

Adhesive and surface-mount parts can affect paint or finishes. If you rent, choose a damage-free kit (filter for it in the shop) and test a small area first. Surface damage from incorrect application is not covered by returns.

How long does shipping take?+

Orders are prepared within 1–2 business days and shipped worldwide with tracking. Delivery windows depend on destination — see the Shipping & Delivery Policy.

Can I return a kit?+

Unused, unopened kits can be returned within 30 days. For hygiene and safety, opened consumables (clips, straps, labels) can't be returned. Damaged or missing items are replaced or refunded on receipt of a photo. See the Refund & Returns Policy.

How do I pick the right kit?+

Use Setup Studio — a few questions about your desk, device count and whether you rent, and it recommends a main kit plus add-ons with an estimate of clips and straps.

Do you offer bulk or wholesale pricing?+

Yes. Send volumes and your use case through the wholesale inquiry form and we reply with USD pricing and lead times.

Still stuck? Email support@hamcontrol.shop or call +44 7611760046.